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Datenschutzerklärung

1. General Information

1.1 What Are Personal Data

Personal data are details that disclose or may disclose the identity of the user. We adhere to the principle of data minimization. Personal data are collected only to the greatest extent necessary.

1.2 Handling of Personal Data

Personal data are used exclusively for establishing, structuring, executing, or processing the contractual relationship (Art. 6(1)(b) GDPR).

Beyond that, personal data are processed only if we have obtained your consent (Art. 6(1)(a) GDPR) or if the data are necessary for our legitimate interests and the balancing of interests shows that no overriding interests, fundamental rights, or freedoms of yours oppose this (Art. 6(1)(f) GDPR).

We may use processors to handle your personal data, with whom we have entered into data processing agreements where required. Aside from that, personal data will generally not be transferred to third parties.

Data will only be transferred to the shipping company commissioned with the delivery, insofar as this is necessary for delivering ordered goods. For payment processing, the necessary payment data will be transferred to the credit institution responsible for the payment and, if applicable, to the commissioned and selected payment service provider.

Your personal data are processed within the EU and in countries deemed safe or adequate by the EU. If processing occurs in the USA, we make an effort to ensure that the services we use are certified under the “Data Privacy Framework.”

1.3 Usage Data

When visiting the website, general technical information is collected. This includes the IP address used, time, duration of visit, browser type, and possibly the referring page. These usage data are automatically logged in a logfile and may be used and stored for statistical analysis of this website. These usage data are not linked to other personal data you provide.

1.4 Registration Data

To make full use of the functions of our website, registration is required. Registration data are collected based on your input and used for the specifically stated purpose according to your consent (Art. 6(1)(a) GDPR).

1.5 Duration of Storage

We store your personal data after the end of the purpose for which they were collected only as long as legally required (especially under tax law).

Currently, this period is 190 days.

The aforementioned data are stored as logfiles on the servers of our internet service provider. This is necessary to display the website on your device and to ensure stability and security.

2. Your Rights

2.1 Right of Access

You may request information from us about whether we process personal data concerning you. If so, you have the right to access these personal data and the additional information listed in Art. 15 GDPR.

2.2 Right to Rectification

You have the right to request the correction of inaccurate personal data concerning you and to request the completion of incomplete personal data pursuant to Art. 16 GDPR.

2.3 Right to Erasure

You have the right to request that we immediately erase personal data concerning you. We are obligated to erase such data without delay, particularly if any of the following reasons apply:

  • Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You withdraw your consent on which the processing was based, and there is no other legal basis for processing.
  • Your data were unlawfully processed.

The right to erasure does not apply if your personal data are required for the establishment, exercise, or defense of legal claims.

2.4 Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data if:

  • You contest the accuracy of the data and we therefore verify the accuracy,
  • the processing is unlawful and you refuse erasure and instead request restriction of use,
  • we no longer need the data, but you require them for the establishment, exercise, or defense of legal claims,
  • you have objected to the processing of your data, and it is not yet clear whether our legitimate grounds override yours.

2.5 Right to Data Portability

You have the right to receive the personal data concerning you that you provided to us in a structured, commonly used, and machine‑readable format. You also have the right to transmit these data to another controller without hindrance, provided the processing is based on consent or a contract and is carried out by automated means.

2.6 Right to Withdraw Consent

Where the processing of your personal data is based on consent, you have the right to withdraw that consent at any time.

2.7 General Information and Right to Lodge a Complaint

The exercise of your above rights is generally free of charge for you. You have the right to lodge a complaint with the supervisory authority responsible for us, the State Data Protection Commissioner.

3. Data Security

3.1 Data Security

All data on our website are protected by technical and organizational measures against loss, destruction, access, alteration, and dissemination.

3.2 Sessions and Cookies

To operate the website, we use cookies and/or server‑side sessions in which data may be stored. We ensure that, without your explicit consent, no personal data from sessions or cookies are used and that cookies are only employed where technically necessary for the website (e.g., spam protection in contact forms, shopping cart functionality), and the balancing of interests shows that no overriding interests of yours oppose this (Art. 6(1)(f) GDPR), or where your explicit consent exists.

After your explicit consent, we use cookies to personalize content and ads, provide social media features, and analyze traffic to our website. With your consent, we may share information about your use of our website with our social media, advertising, and analytics partners. These partners may possibly combine this information with other data they already possess about you.

Below you will find the domain, name, and duration of the cookies used solely on the basis of your consent:

SourceNameValidity
Coachycookie_accept2Session
CoachyckCsrfTokenSession
Coachywires_challengeSession
CoachywiresSession

4. Comments

If you use the comment function on our website, in addition to your comments, the time of creation, the pseudonym you chose, and temporarily also your IP address will be stored. This is done to allow us to safeguard our rights in the event of unlawful content.

5. Presence on Social Media Platforms

We use the following social media platforms for corporate representation and communication (explicit reference is made to the linked privacy policies and opt-out options).

Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA)
Privacy Policy & Opt-Out: http://instagram.com/about/legal/privacy/

LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland)
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland)
Privacy Policy: http://www.youtube.com/t/privacy/

These social media platforms may process personal data outside the EU; we therefore refer to the respective privacy policies of the platforms.

The respective social media platforms may, based on your user behavior and resulting interests, create usage profiles and store cookies on your device in which your user behavior is recorded. If you have an account on the respective platform and are logged in, your user behavior may even be stored across devices. Your usage profile may be used, for example, to display advertisements that presumably correspond to your interests.

We process personal data exclusively to communicate with you through the social media platform you selected and to optimize our online presence. We ensure that none of your interests outweigh our legitimate interest in doing so (Art. 6(1)(f) GDPR). If you have already given effective consent to the operator of the respective social media platform for the relevant data processing, your personal data will also be processed on the basis of this consent (Art. 6(1)(a) GDPR).

6. Third-Party Services

6.1 Bunny

This website and its integrated offerings contain embedded videos hosted on Bunny. These enable a connection to Bunny and the videos stored there. Bunny is operated by BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia. No user interests outweigh this technical necessity of embedding videos (Art. 6(1)(f) GDPR). For details on the purpose and scope of data collection and use by Bunny, as well as your rights and settings to protect your privacy, please refer to Bunny’s privacy policy: https://bunny.net/privacy/

Bunny Fonts

We use the Bunny Fonts provided by BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia, to deliver a consistent typeface on our website. These fonts are automatically stored in your browser cache when loading our pages to ensure proper display. If your browser does not support the web fonts used, a system default font may be displayed. No user interests outweigh this technical necessity (Art. 6(1)(f) GDPR). You can view the privacy policy of Bunny Fonts at:
https://bunny.net/privacy/

Content Delivery Network (CDN)

We use Bunny CDN (operated by BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia) to ensure the proper delivery of our website content. A CDN helps deliver the content of our online offering faster using regionally or internationally distributed servers. When you access this content, a connection to BunnyWay servers is established, transmitting your IP address and, if applicable, browser data such as your user agent. These data are processed solely for the above purposes and to maintain security and functionality. The use of the CDN is based on our legitimate interest in secure and efficient content delivery and optimization of our online offering, in accordance with Art. 6(1)(f) GDPR. You can view the privacy policy of Bunny CDN here:
https://bunny.net/privacy/

7. Contact

If you wish to contact us regarding data protection, you may do so using the following contact details. Controller within the meaning of the GDPR:

Dlubal Software
Am Zellweg 2
93464 Tiefenbach
E-Mail: info@dlubal.com
Telefon: 0967392030